Relevance verified: 14/04/2026
1. Operator Details
Avantgarde Casino (referred to herein as “the Operator,” “we,” “us,” or “our”) is operated by a company registered and licensed in accordance with the laws of Curaçao. The registered correspondence address for player and regulatory enquiries within the United Kingdom is: Office 214, 3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom.
All players are encouraged to retain a copy of this page for their records. Any material updates to the licensing or regulatory status of the Operator will be reflected on this page within a reasonable timeframe following such change.
2. Licence Details
The Operator holds a valid gaming licence issued under the authority of the Curaçao Gaming Authority (CGA), operating in accordance with the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, “LOK”) and associated regulations governing online interactive gaming activities.
Licence Number: 8048/JAZ
Licence Type: Online Gaming Licence (covering casino games, slots, live dealer games, table games, and related interactive gaming activities)
Issuing Authority: Curaçao Gaming Authority (CGA)
Jurisdiction of Licence: Curaçao, Kingdom of the Netherlands
The licence granted to the Operator authorises the provision of real-money online gambling services across eligible territories in compliance with applicable jurisdictional requirements. The Curaçao Gaming Authority is the competent supervisory body responsible for the oversight, regulation, and enforcement of online gaming activities conducted under this licence.
Players may verify the validity of the Operator’s licence directly via the Curaçao Gaming Authority’s official public register at www.gamingcontrolcuracao.org.
3. Territorial Scope and Eligibility
The services offered through this website are made available to adult players in jurisdictions where online gambling is lawful and where the Operator is not otherwise restricted from providing services by applicable law or regulatory guidance.
It is the responsibility of each player to determine whether accessing and using this website constitutes lawful activity in their jurisdiction of residence. The Operator does not provide services to persons located in jurisdictions where such activity is prohibited, restricted, or otherwise unlicensed.
Players located in the United Kingdom are advised that the services offered on this website are provided under the authority of the Curaçao Gaming Authority and not under a licence issued by the UK Gambling Commission. Persons in the United Kingdom should satisfy themselves as to the lawfulness of participation prior to registering an account or placing any wager.
4. Age Verification and Restrictions
Access to real-money gambling services on this website is strictly restricted to persons who are 18 years of age or older. The minimum age requirement applies universally to all registered users, regardless of the jurisdiction from which they access the website.
The Operator maintains robust age verification procedures as part of its onboarding and Know Your Customer (KYC) framework. No player will be permitted to make a deposit, place a wager, or withdraw funds until their identity and date of birth have been verified to the satisfaction of the Operator’s compliance team.
Any person who provides false information in connection with their date of birth during the registration process, or who is subsequently identified as being under the age of 18, will have their account suspended immediately. Any funds held in such an account will be returned in accordance with applicable law, and access to gambling services will be permanently denied.
The Operator takes no responsibility for any regulatory consequences arising from a player’s failure to disclose accurate personal information during the account registration process.
5. Anti-Money Laundering and Know Your Customer Policy
The Operator operates in full compliance with its obligations under applicable anti-money laundering and counter-financing of terrorism (AML/CFT) legislation and the regulatory requirements imposed by the Curaçao Gaming Authority.
The Operator’s AML/KYC programme incorporates the following core elements:
Customer Due Diligence (CDD): All customers are required to complete a standard due diligence process prior to accessing real-money services. This includes verification of full legal name, date of birth, residential address, and the identity of the source of funds where applicable. Verification is conducted using government-issued photographic identification and proof of address documentation.
Enhanced Due Diligence (EDD): Where a player’s transaction profile, account activity, or other risk indicators suggest an elevated risk of money laundering or financial crime, the Operator will apply enhanced due diligence measures. This may include requests for documentation evidencing the source of wealth, source of funds, or the nature of the player’s financial activity.
Ongoing Monitoring: All customer accounts and transactions are subject to continuous monitoring. The Operator’s compliance systems are designed to identify and flag unusual or suspicious patterns of activity for review by the dedicated compliance function.
Suspicious Activity Reporting: Where the Operator has reasonable grounds to suspect that funds associated with a player’s account may be connected to money laundering, terrorist financing, or other financial crime, it is required to file a Suspicious Activity Report (SAR) with the relevant financial intelligence unit. The Operator is prohibited by law from disclosing to the relevant customer that such a report has been made.
Record Retention: The Operator retains all customer identification records, transaction records, and compliance documentation for a minimum period as required by applicable law, and in no event for less than five years from the date of account closure or the date of the relevant transaction, whichever is later.
The Operator’s senior management maintains a standing commitment to combating the misuse of gambling services for the purposes of money laundering, terrorist financing, or any other financial crime. A designated Money Laundering Reporting Officer (MLRO) is responsible for the internal implementation and oversight of the AML/KYC programme.
6. Data Protection and Privacy
The Operator processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) as it applies in the relevant jurisdictions in which the Operator operates, and any applicable national implementing measures.
Personal data collected from players is processed solely for the purposes for which it was obtained, including but not limited to account administration, identity verification, fraud prevention, AML/KYC compliance, payment processing, customer support, and, where consent has been given, direct marketing communications.
The Operator implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. All data transmitted between a player’s device and the Operator’s servers is encrypted using industry-standard Secure Socket Layer (SSL) technology.
Personal data is not sold, rented, or otherwise disclosed to third parties except where such disclosure is (a) necessary for the provision of contracted services, (b) required by law or regulatory authority, or (c) made with the explicit prior consent of the data subject.
Players retain the following rights in respect of their personal data: the right of access, the right to rectification, the right to erasure (subject to overriding legal obligations), the right to restriction of processing, the right to data portability, and the right to object to processing for direct marketing purposes.
Requests relating to data subject rights, or enquiries regarding the Operator’s data protection practices, should be directed to: [email protected].
Full details of the Operator’s data processing practices, including the legal bases for processing, retention periods, and information regarding third-party processors, are set out in the Privacy Policy available on this website.
7. Responsible Gambling
The Operator recognises that gambling, while a lawful and legitimate form of entertainment for the majority of players, carries the potential to cause harm where it is not conducted responsibly. The Operator is committed to minimising the risk of gambling-related harm through the implementation of effective, accessible, and evidence-based responsible gambling measures.
The following tools are available to all registered players free of charge:
Deposit Limits: Players may set daily, weekly, or monthly limits on the amount of funds they may deposit into their account. Requests to reduce existing limits take effect immediately. Requests to increase limits are subject to a mandatory cooling-off period.
Loss Limits: Players may set limits on the net losses they are prepared to sustain within a defined time period. Loss limit reductions take effect immediately; increases are subject to a cooling-off period.
Session Time Limits: Players may establish a maximum duration for their active playing sessions. Upon reaching the designated limit, the player will be prompted to cease play for the remainder of the session.
Reality Checks: Periodic on-screen notifications are available to remind players of the duration and cost of their current session, supporting informed decision-making during gameplay.
Self-Exclusion: Players who wish to take a break from gambling may apply for a temporary self-exclusion period or request permanent account closure. The Operator will process all self-exclusion requests promptly and without placing obstacles in the path of a player who wishes to exercise this option.
Account Cooling-Off: A short-term pause on account access is available to players who wish to take a temporary break without committing to a full self-exclusion.
All responsible gambling tools are accessible directly from the player’s account settings. Players who require assistance in using these tools are encouraged to contact the customer support team.
The Operator directs players seeking support with gambling-related concerns to the following independent, confidential, and free-of-charge organisations:
GamCare: www.gamcare.org.uk / National Helpline: 0808 8020 133 (available 24 hours a day, 7 days a week)
BeGambleAware: www.begambleaware.org
Gambling Therapy: www.gamblingtherapy.org
The Operator’s full Responsible Gambling Policy, including guidance on recognising problematic gambling behaviour and an explanation of all available player protection tools, is available on the Responsible Gambling page of this website.
8. Dispute Resolution
The Operator is committed to the fair, timely, and transparent resolution of complaints submitted by players. All disputes arising from the use of this website or the services offered therein are handled in accordance with the Operator’s published complaints procedure.
In the first instance, players who have a complaint are required to submit their concern in writing to the customer support team via email at [email protected]. The Operator will acknowledge receipt of all formal complaints within a reasonable timeframe and will endeavour to issue a substantive response within 14 calendar days of receipt.
Where a complaint cannot be resolved through direct engagement with the Operator’s customer support or compliance team, the player may escalate the matter to an appropriate alternative dispute resolution (ADR) body or regulatory authority. The Operator will cooperate fully with any investigation conducted by the applicable regulatory body in connection with a player complaint.
Players who consider that the Operator has failed to comply with its obligations under the terms of its Curaçao gaming licence may submit a complaint to the Curaçao Gaming Authority at: www.gamingcontrolcuracao.org.
The Operator’s decision in respect of any dispute will be communicated to the player in writing. Where a decision is upheld in the player’s favour, the Operator will take prompt corrective action.
9. Regulatory Compliance and Amendments
The Operator undertakes to maintain compliance with all applicable legal and regulatory obligations as may be imposed by the Curaçao Gaming Authority and any other competent authority with jurisdiction over the Operator’s activities. The Operator’s compliance programme is subject to ongoing internal review and periodic external audit.
This page will be updated in the event of any material change to the Operator’s licensing status, regulatory obligations, or the content of this notice. Players are encouraged to review this page periodically. Continued use of the website following publication of any amendments to this page constitutes acceptance of the updated terms.
For enquiries relating to the information set out on this page, please contact: [email protected] or telephone +44 20 7946 1285.
Gambling involves financial risk. Please only gamble with funds you can afford to lose. If you or someone you know is experiencing difficulty related to gambling, please seek assistance via the organisations listed in Section 7 above. This service is strictly for adults aged 18 and over.