Relevance verified: 14/04/2026
At Avantgarde Casino, gambling is meant to be an enjoyable pastime. For the vast majority of players, that is exactly what it remains. However, we recognise that for some people, gambling can stop being fun and start causing real harm. This page sets out everything you need to know about the tools we provide, the organisations that can help, and how to keep gambling within healthy boundaries.
Our Commitment
Avantgarde Casino operates under licence number 8048/JAZ and serves players from the United Kingdom in full compliance with applicable gambling regulations. We take our duty of care seriously. That means actively working to prevent problem gambling, protecting vulnerable individuals, and making sure that every player on our platform has access to practical tools that help them stay in control.
We do not accept players under the age of 18. This is a firm rule with no exceptions.
What Is Responsible Gambling?
Responsible gambling means making informed choices about whether, when, and how much you play. It means treating gambling as entertainment rather than a way to make money or to cope with stress, anxiety, or personal difficulties.
Gambling is based on chance. No strategy, system, or sequence of bets can alter the mathematical edge built into any casino game. Every spin, hand, or roll is independent of what came before it. Chasing losses is one of the most common patterns associated with problem gambling, and it is important to understand from the outset that increasing your stakes after a losing run will not improve your odds of winning.
Know the Warning Signs
Problem gambling rarely appears all at once. It tends to develop gradually, which is why it can be difficult to notice in oneself. Some of the most common signs that gambling may be causing harm include:
Spending more money on gambling than you can afford to lose. Borrowing money or selling possessions to fund gambling. Feeling irritable, anxious, or low when not gambling. Neglecting work, family, or other responsibilities because of time spent gambling. Lying to those close to you about how much you gamble. Gambling to escape problems or to relieve negative feelings. Trying and failing to cut down or stop.
If any of these apply to you, it is worth taking a step back and considering whether to speak to someone. The organisations listed further down this page offer free, confidential support.
Tools Available to You
Avantgarde Casino provides a range of practical account controls. These can be accessed at any time through your account settings or by contacting our support team at [email protected] or by calling +44 20 7946 1285.
Deposit Limits You can set a daily, weekly, or monthly cap on how much you deposit into your account. Once a limit is in place, it takes effect immediately. Reducing a limit is processed straight away. Increasing a limit is subject to a cooling-off period to give you time to reconsider.
Loss Limits A loss limit restricts the total amount you can lose within a chosen time period. This is one of the most direct ways to protect your bankroll and is independent of how many sessions you play.
Wager Limits You can place a ceiling on the total value of bets you place in a day, week, or month, regardless of whether those bets result in wins or losses.
Session Time Limits A session limit closes your account after a chosen period of continuous play. Once the limit is reached, you will be logged out automatically. You can also enable on-screen reminders to let you know how long you have been playing.
Reality Checks At regular intervals you choose, you will receive a notification showing how long you have been logged in and a summary of your play during that session. You can set these to appear every 15, 30, or 60 minutes.
Cool-Off Period If you feel you need a short break, you can apply a cool-off period of 24 hours, 48 hours, one week, or one month. During this time, your account will be inaccessible and you will not receive any promotional communications from us.
Self-Exclusion If you need a more substantial break, you can self-exclude from Avantgarde Casino for a minimum period of six months. During a self-exclusion, your account is suspended, all marketing from us ceases, and you will not be able to re-register until the exclusion period has ended. Any remaining balance at the time of exclusion will be returned to you.
To request self-exclusion, contact us directly at [email protected] or call +44 20 7946 1285. Requests are processed promptly.
GamStop: The National Self-Exclusion Scheme
If you want to exclude yourself from all UK-facing online gambling operators at once, you can register with GamStop, the national online self-exclusion scheme. GamStop allows you to restrict your access to all participating UK gambling websites and apps with a single registration.
You can register at https://www.gamstop.co.uk
Exclusions through GamStop are available for periods of six months, one year, or five years. Once activated, the exclusion cannot be reversed before the chosen period ends.
Support Organisations
You do not need to be in crisis to reach out for help. These organisations offer confidential advice, support, and counselling to anyone who is concerned about their own gambling or the gambling of someone close to them.
BeGambleAware BeGambleAware provides free and confidential information, advice, and support for anyone affected by gambling harm. Their National Gambling Helpline is available 24 hours a day, seven days a week.
Website: https://www.begambleaware.org National Gambling Helpline: 0808 8020 133
GamCare GamCare is one of the leading providers of support, information, and counselling for problem gambling in Great Britain. They offer online chat, telephone support, and face-to-face counselling across the country.
Website: https://www.gamcare.org.uk Helpline: 0808 8020 133
Gambling Therapy Gambling Therapy offers free practical advice and emotional support to anyone affected by problem gambling, available online to players around the world including the UK.
Website: https://www.gamblingtherapy.org
Gamblers Anonymous UK Gamblers Anonymous runs a peer-support programme based on shared experience. Meetings are held in towns and cities across the United Kingdom and are free to attend.
Website: https://www.gamblersanonymous.org.uk
Gordon Moody Gordon Moody provides residential treatment and online recovery programmes for people with severe gambling problems. They work with individuals for whom outpatient support has not been sufficient.
Website: https://www.gordonmoody.org.uk
Protecting Children and Young People
No one under the age of 18 is permitted to open an account or play at Avantgarde Casino. We carry out age verification checks as part of the registration process, and we may request documentary evidence of age at any point.
If you share a device with children or young people, we strongly recommend using parental control software to prevent access to gambling websites. Reliable tools include:
Gamban – blocks access to thousands of gambling websites and apps across all your devices: https://gamban.com
Net Nanny – https://www.netnanny.com
Betfilter – https://www.betfilter.com
You should also keep your account login details private and never allow a child to use your device when you are logged in to your casino account.
Gambling and Mental Health
There is a well-documented connection between problem gambling and poor mental health. Anxiety and depression are both commonly reported by people experiencing gambling difficulties. If you are going through a difficult time mentally, gambling is unlikely to help and may make things worse.
If you are in distress and need to talk to someone right now, the Samaritans are available 24 hours a day on 116 123 (free from any phone) or by email at [email protected].
Tips for Keeping Gambling Enjoyable
Set a budget before you start and treat it as the cost of your entertainment. Never gamble with money you cannot afford to lose, such as rent, bills, or money set aside for food or other essentials.
Take regular breaks. Continuous play over long sessions tends to cloud judgement.
Do not gamble when you are under the influence of alcohol or other substances. Impaired judgement and increased risk-taking go hand in hand.
Avoid gambling as a way to manage stress, boredom, or emotional upset. These are the conditions in which recreational gambling most easily slides into harmful behaviour.
Keep track of time. It is easy to lose awareness of how long a session has lasted. Use the reality check feature in your account settings to stay informed.
Do not think of gambling as a way to win back money you have lost. Each game is independent of the last, and chasing losses almost always results in losing more.
Getting in Touch
If you have any concerns about your gambling, want to set up any of the account controls described above, or need help requesting a self-exclusion, our support team is available around the clock.
Email: [email protected] Phone: +44 20 7946 1285 Address: Office 214, 3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom
We will always treat your enquiry with discretion and respect. There is no wrong reason to get in touch.