Relevance verified: 14/04/2026
Who We Are
Avantgarde Casino (“we”, “us”, “our”) operates the website avantgarde-ukcasino.com. Our registered address is Office 214, 3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom. We hold a gambling licence issued under number 8048/JAZ and are committed to handling personal data with full transparency and in accordance with applicable law.
We act as the data controller in respect of personal information collected through this website and our services. If you have any questions about how we use your data, you can reach us at [email protected] or call +44 20 7946 1285.
Legal Framework
We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 (PECR), and relevant guidance issued by the Information Commissioner’s Office (ICO). As a gambling operator serving users in the United Kingdom, we also comply with the requirements set out under the Gambling Act 2005 and any applicable codes of practice issued by the UK Gambling Commission.
What Information We Collect
Information you provide to us directly:
When you register an account or interact with our platform, we collect: your full name, date of birth, residential address, email address, phone number, username, and the password you create (stored in encrypted form). We also collect payment details including bank card information, e-wallet identifiers, and transaction records, although full card numbers are never stored on our servers.
During identity verification, we may collect copies of government-issued identification documents such as a passport or driving licence, proof of address (utility bill or bank statement), and in some cases source of funds documentation. This is a legal requirement under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and the UK Gambling Commission’s licence conditions.
Information collected automatically:
When you use our website, certain technical data is collected automatically. This includes your IP address, browser type and version, device type, operating system, referring URLs, pages visited, time spent on each page, and session timestamps. This data is collected via cookies and similar tracking technologies. For full details on how we use cookies, please refer to our Cookie Policy.
Information from third parties:
We may receive information about you from identity verification agencies, fraud prevention databases, credit reference agencies, and payment processors. Where required by law or our licence conditions, we may also receive information from the Gambling Commission or law enforcement bodies.
Why We Use Your Information
We process your personal data on the following legal grounds:
Performance of a contract: We use your registration details, payment information, and account history to provide you with access to our platform, process deposits and withdrawals, resolve disputes, and maintain your account.
Legal obligation: We are required by law to verify your identity before allowing you to gamble, monitor your activity for signs of problem gambling, conduct anti-money laundering (AML) checks, report suspicious transactions to the National Crime Agency (NCA) where required, and retain certain records for specified periods. Compliance with these obligations is not optional.
Legitimate interests: We may process certain data where we have a genuine business interest that does not override your rights. This includes detecting and preventing fraud, improving our platform, carrying out security monitoring, and analysing how our services are used.
Consent: Where we rely on your consent, for example to send you marketing communications by email or SMS, we will ask for this separately and clearly. You may withdraw consent at any time by contacting us or using the unsubscribe link in any marketing message.
Responsible Gambling and Safer Play
We take our duty of care seriously. As part of our obligations under the UK Gambling Commission’s Social Responsibility Code, we monitor gambling patterns and may use your data to identify behaviour that could indicate problem gambling. This includes analysis of deposit frequency, session duration, chasing losses, and self-exclusion history.
If you self-exclude via GAMSTOP or directly with us, we will retain your self-exclusion record for a minimum of five years. We will not use this data for marketing purposes. We work with BeGambleAware and Gambling Therapy to support players who need help. You can set deposit limits, loss limits, or cooling-off periods by contacting our support team.
Marketing Communications
We will only send you promotional emails, SMS messages, or other direct marketing if you have opted in to receive them. If you no longer wish to receive marketing from us, you can opt out at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us at [email protected]
- Calling us on +44 20 7946 1285
Please allow up to 10 business days for your opt-out to take full effect across all systems. Opting out of marketing will not affect transactional or service-related communications, which we are required to send regardless.
Who We Share Your Data With
We do not sell your personal data to third parties. We may share your information in the following circumstances:
Service providers: We share data with companies that help us deliver our services, including payment processors (such as card acquirers), identity verification providers, KYC/AML screening platforms, IT infrastructure providers, customer support software, and analytics providers. All such third parties are required to handle your data in line with UK GDPR and are bound by data processing agreements.
Regulatory and law enforcement bodies: We are required to share information with the UK Gambling Commission, the Financial Conduct Authority (FCA), the National Crime Agency, HMRC, and other competent authorities where required by law. We may also share data to comply with a court order.
Fraud prevention agencies: We share data with fraud prevention agencies to protect against financial crime. These agencies may hold your data and use it to make decisions affecting your access to credit and other services. If you would like further details, please contact us.
Business transfers: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the relevant successor entity, subject to the same protections described in this policy.
International Data Transfers
Some of our service providers operate outside the United Kingdom. Where personal data is transferred to countries that do not offer an equivalent level of data protection, we ensure appropriate safeguards are in place. These include standard contractual clauses approved by the ICO, binding corporate rules, or transfers to countries with a UK adequacy decision. You may request details of any such transfers by contacting us.
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law.
Account and transaction records, including identity verification documents, are retained for a minimum of five years from the date your account is closed, in line with anti-money laundering legislation. Records relating to responsible gambling, including self-exclusion history, are kept for a minimum of five years. Technical and server logs are typically retained for up to 12 months.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you.
Your Rights Under UK GDPR
As a data subject under UK law, you have the following rights in relation to your personal data:
Right of access: You can request a copy of the personal data we hold about you. We will respond within one calendar month, at no charge for standard requests.
Right to rectification: If information we hold about you is inaccurate or incomplete, you may ask us to correct it.
Right to erasure: In certain circumstances, you can ask us to delete your personal data. This right is not absolute and does not apply where we are required to retain data by law, for example for AML purposes.
Right to restrict processing: You may ask us to pause or restrict how we use your data while an issue is resolved, for example while we investigate a complaint about accuracy.
Right to data portability: Where processing is based on your consent or the performance of a contract and carried out by automated means, you may request a structured, commonly used, and machine-readable copy of your data.
Right to object: You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will stop immediately.
Rights relating to automated decision-making: Where we make decisions about you solely by automated means (with no human involvement) that have a significant effect on you, you have the right to request human review.
To exercise any of these rights, please contact us at [email protected] or write to us at Office 214, 3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom. We may need to verify your identity before processing your request.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO is the UK’s independent authority for data protection. You can contact the ICO at ico.org.uk or by telephone on 0303 123 1113. We would, however, welcome the opportunity to address your concerns before you contact the ICO, so please get in touch with us in the first instance.
Data Security
We employ a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. These include SSL/TLS encryption for data in transit, encrypted storage for sensitive information, restricted access controls for staff, regular security assessments, and staff training on data protection obligations.
No method of transmission over the internet is entirely without risk, and we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.
Children and Minors
Our services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has provided us with personal data or has been using our services, we will take immediate steps to delete the relevant data and close the account. If you believe a minor may have registered with us, please notify us at [email protected].
Links to Third-Party Websites
Our website may contain links to external websites. This Privacy Policy applies only to avantgarde-ukcasino.com. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review the privacy policies of any external sites you visit.
Changes to This Policy
We review this Privacy Policy periodically to reflect changes in our practices, legal requirements, or guidance from regulatory authorities. Any updates will be published on this page. Continued use of our website following any changes constitutes your acceptance of the revised policy. If the changes are material, we may notify you by email or via an in-account notification.
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us using any of the following:
Email: [email protected] Phone: +44 20 7946 1285 Post: Office 214, 3rd Floor, 207 Regent Street, London, W1B 3HH, United Kingdom